Supplier Lifecycle Operations
& Supply Chain Optimization
Reduce Tail Spend and Boost Supplier Innovation with Better Collaboration
Develop a cost-effective inventory system that aligns with demand by utilizing lean practices to minimize carrying costs and reduce waste. Implement smart reordering techniques to prevent stockouts and enhance shrinkage control. Improve operational efficiencies and achieving cost savings.
Reduced Supplier Onboarding Time
By implementing standardized playbooks within ServiceNow’s Supplier Lifecycle Operations (SLO) module, the onboarding process becomes highly efficient. Automated workflows handle the collection of necessary documents, perform compliance checks, and streamline approvals.
Optimize Tail Spend for Savings and Control
Bring low-volume, off-contract purchases into a managed framework with tail spend optimization. This approach consolidates spend, enables better pricing, and gives you greater control, reducing procurement complexity and enhancing your sense of security.
Enable Seamless Supplier Collaboration
Improve communication and collaboration with suppliers through dedicated tools that support real-time interaction. Create a more responsive, cooperative relationship, leading to more robust performance.
Diversify and Strengthen Your Supply Base
Strategically diversifying suppliers can significantly improve supply base resilience. A robust, diversified supply base is a key factor in reducing risk and ensuring reliable sourcing across critical categories.
Optimize Spend Profiles for Strategic Value
Gain insight into supplier spend profiles and prioritize strategic partnerships. You can make informed decisions that optimize supplier contributions to your goals by aligning spend with value.
Strengthen Supplier Accountability with Clear Metrics
Supplier scorecards that measure and consistently track performance effectively drive supplier accountability. They provide suppliers with a clear understanding of expectations and standards, thereby enhancing their performance.
Use ServiceNow as a system of engagement where suppliers can independently manage their profiles, submit inquiries, and securely exchange documents.
By automating onboarding processes and task management, this initiative reduces administrative overhead, improves operational efficiency, and fosters stronger supplier relationships through better communication and collaboration.
"ServiceNow’s Supplier Lifecycle Operations solution was a game-changer. Our partner: ODS, helped us cut supplier onboarding time by 50%, and we’ve built much stronger partnerships thanks to the Supplier Collaboration Portal."
Prasad K, Director of Sourcing
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Frequently Asked Questions
What Is Included In This Phase?
Assuming previous phases were implemented by ODS, the implementation of this phase includes
- Installation of ServiceNow Supplier Lifecycle Operations (SLO) module
- Data and analytics connections to
- Contract Optimization
- Supply-base Optimization
- Configuring the ROI Performance Dashboard for these targets
- Workshops to design and document groups/teams & roles
- Configuring workflow automatons, rules, & approvals
- Configuration of the Supplier Collaboration Portal
- Supplier self-service workflows and quick messaging
- User Acceptance Testing
- Training, go-live, and hypercare.
Do you recommend any integrations with this phase?
For this phase, we recommend the following integrations:
- Craft.io third-party supplier intelligence
- News integration for SLO (Microsoft Bing)
How long will it take to see the benefits of your solutions?
Our ServiceNow solutions are designed to deliver rapid results. We’ll work closely with you to set realistic timelines and milestones, ensuring you see tangible improvements as soon as possible. While some benefits, such as improved visibility and reduced manual effort, can be seen almost immediately after implementation, others, like cost savings and operational efficiency, become more apparent within a few weeks to months.
What kind of support does ODS provide after implementation?
We offer ongoing support, including training, system updates, and optimization services to adapt to your evolving needs.