Outcome Driven Solutions

Sourcing Operations &
Category Management

Streamline Sourcing and Unlock Hard Dollar ROI with KPI Dashboards

Are your sourcing efforts missing opportunities to save money?

  • Are you overlooking volume discounts or rebates?
  • How much time is wasted on underperforming suppliers?
  • Can your team negotiate favorable contract terms consistently??

ServiceNow Source-to-Pay (S2P) categorizes goods and services using the UNSPSC framework, allowing procurement teams to analyze spend, manage suppliers, and optimize procurement categories. By integrating ROI dashboards, organizations will achieve long-term savings, improved supplier collaboration, and enhanced procurement efficiency.

Better Sourcing Reduces Costs by
 5-20%
Category Alignment Reduces Costs by
 10-15%
Contract Optimization Reduces Costs by
 5-10%

Capture additional value by optimizing for volume discounts and rebates and limiting price escalations. With ServiceNow, you’ll gain insights to ensure that your sourcing decisions contribute to significant savings and favorable terms.

Drive intelligent sourcing strategies with analytics that reveal opportunities for consolidation and improved supplier performance. Access to real-time data ensures that every sourcing decision is informed by data and focused on adding value.

Empower your organization to unlock value across every spend category by transforming sourcing into a strategic advantage. Utilize analytics and insights to identify the best suppliers, negotiate effectively, and secure long-term savings.

Enhance contract terms through effective utilization and strategic negotiations. Securing favorable terms protects your organization from cost escalations and increases the value of each contract.

Enhance your supplier base with a streamlined and rigorous qualification process that aligns with your organization’s goals. Reliable screening helps secure quality suppliers who consistently deliver, providing security and trust.

Maximize the benefits of each category using advanced management strategies. By understanding the dynamics of each category, you can achieve more significant savings and ensure alignment with organizational priorities.

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"By implementing ServiceNow’s SPO (Sourcing & Procurement Operations) and adding Northcraft's BI dashboards, we saved $500,000 in just 6 months."

Kathy D, VP of Procurement

Still doing your research?

Click below to request our:
Free Category Management Checklist to identify gaps in your current strategy.

Frequently Asked Questions

Assuming previous phases were implemented by ODS, this phase includes:

  • Installation of the ROI Performance Dashboard
  • Data and analytics connections to
    • Request Automation
    • Spend Under Management
    • Category Management
  • Configuring the ROI Performance Dashboard for these targets
  • ROI benefits estimation
  • User Acceptance Testing
  • Training, go-live, and hypercare.

To unlock the most value, we ALWAYS recommend integrating with Northcraft Analytics’ ROI Performance Dashboard.

The only integration we recommend in this phase is into the Northcraft Analytics ROI dashboard – which does have annual subscription fee. (contact us for more details)

The implementation process usually takes between 3 to 6 months. The duration depends on the complexity of your environment, the speed at which decisions are made, and the efficiency of information provision.

With the implementation of the BI Dashboards, the benefits will be almost immediate. Some customers were able to hit breakeven on day 1.

Contact us if you’d like to learn how.

We offer ongoing support, including training, system updates, and optimization services to adapt to your evolving needs.

TESTIMONIALS

What Clients Say About Us

  • 200% Return on Investment
Disconnected visibility prevented us from taking advantage of volume purchase opportunities. Our team was also wasting 20% of their time on unfunded requests. On top of that, we were paying maintenance on retired infrastructure. We identified savings in the first 12 months that provided us with over 200% Return on Investment!
  • Reduced Efforts by 80%
We no longer blindly overspend our budgets because we have current information at our fingertips; we know what was approved, what has been committed, and our actual spend. After having the solution in place, our tracking efforts have been reduced by over 80%. In total, we've recovered the equivalent of 3 FTEs.
  • Doubled Team Productivity
We have a self-service portal so our consumers can view current status on-demand and make requests with real-time updates.
The level of trust between IT and the rest of the University increased overnight. Doubling the productivity of our teams while making our consumers happier made this a no-brainer.

How can we help?

Outcome Driven Solutions (ODS) is your trusted guide to unlocking tangible value from ServiceNow Source-to-Pay.

Our tailored strategies and enhancements ensure that each phase of your Source-to-Pay journey delivers measurable results.

Please use the form to the right to let us know how we can help.