Fortify Business Resilience with AI-Powered Supplier Risk Management

Turn supplier data into real-time risk insights that help you act before disruption hits.

🔍 Common Areas of Supplier Risk

Proactive risk management ensures supply chain resilience and compliance.

Here are some of the challenge areas we typically see:

  1. Lack of Real-Time Risk Monitoring
    Delayed identification of supplier issues increases vulnerability to disruptions.

  2. Incomplete Supplier Data
    Outdated or missing information impedes accurate risk assessments.

  3. Single-Supplier Dependency
    Overreliance on a single vendor heightens exposure to supply interruptions.

  4. Regulatory Non-Compliance
    Failure to adhere to regulations can result in legal penalties and reputational damage.

  5. Insufficient Due Diligence
    Neglecting thorough vetting processes increases the risk of engaging with unreliable suppliers.

🚀 How ODS Helps ServiceNow Customers Mitigate Supplier Risk

ODS uses ServiceNow to aggregate data from multiple sources, providing comprehensive insights into supplier performance and reliability.

With a consolidated perspective, customers can proactively identify potential risks, such as supplier financial instability or compliance issues, allowing for timely mitigation strategies. With S2P, ODS helps customers maintain up-to-date supplier profiles, enables better decision-making, and strengthens supply chain resilience.

📘 Real-World Success Stories

Global Electronics Manufacturer

Within 90 days, the organization avoided $18M in disruption costs and achieved full ROI by embedding supplier risk scoring into their ServiceNow workflows.

Fortune 500 Consumer Goods Company

Reduced emergency procurement costs by 20% and improved audit readiness by 45% by automating supplier performance tracking and certification management.

U.S.-Based Healthcare Provider Network

Flagged 2,100 at-risk suppliers and removed 140 non-compliant vendors using real-time compliance dashboards and watchlist integrations.

📊 Key KPIs for Supplier Risk Management

Supplier Financial & Operational Risk

  • Reduce disruption-related costs by up to 30%
    Enhance supplier intelligence to identify early risks and protect revenue.
  • Prevent 15–25% of contract defaults
    Monitor financial signals to catch instability before impact.
  • Reduce delayed deliveries by 20–35%
    Assess resilience to improve predictability and reduce expediting costs.
  • Mitigate up to 40% of financial exposure
    Reallocate sourcing from high-risk suppliers to maintain stability.
  • Cut emergency procurement costs by 18–22%
    Flag declining supplier performance early to avoid reactive spend.

Compliance & Regulatory Risk

  • Lower compliance incidents by 25–30%
    Automate due diligence and detect documentation gaps early.
  • Improve audit readiness by 40–50%
    Track certifications and streamline approval processes.
  • Reduce onboarding time by 30%
    Standardize controls to accelerate supplier qualification.
  • Prevent flagged partnerships 98% of the time
    Screen watchlists and ensure policy compliance.
  • Reduce audit gaps by 35%
    Flag outdated certifications to meet contract standards.

📞 Ready to Shrink Your Supplier Risk?

Book a 15-minute demo and discover how ServiceNow + ODS can help your team proactively manage supplier risk, improve sourcing continuity, and reduce compliance exposure.

Our 4-step process for AI-powered Supplier Risk Management that improves business resilience in less than 90 days:

Step 1

Define and design best practice outcomes

Step 2

Activate AI Assisted Workflows

Step 3

Transition and Eliminate Inefficient Workloads

Step 4

Start Realizing KPIs