Streamline Procurement Processes
& Enhance Spend Visibility

Reduce Processing Costs by

0 %

Accelerate Delivery Times by

0 %

Reduce Maverick Spend by

0 %

ServiceNow Module(s)

Sourcing and Procurement Operations (SPO)

Phase 1 will automate and optimize procurement processes using ServiceNow’s Sourcing and Procurement Operations (SPO) to enhance operational efficiency, improve employee experiences, and consolidate visibility.

ODS extends SPO with native configurations that provide AI guided shopping experiences, “touchless” procurement processes, and faster, more efficient workflows.

The result is a better, more responsive user experience, reduced effort for procurement teams, and tangible cost savings.

ServiceNow Source-to-Pay

What
Are The
Outcomes
In This Phase?

End-to-end tracking of procurement activities enables full transparency, allowing teams to monitor progress and make informed decisions with real-time data.

Optimized workflows reduce bottlenecks and accelerate the time from request submission to fulfillment, improving service delivery and operational agility.

User-friendly procurement portals and automated workflows guide employees toward preferred suppliers and compliant purchasing, minimizing maverick spend.

Consolidating unmanaged purchases under central procurement oversight allows better control over costs, reduces financial risks, and improves vendor negotiations.

Standardizing products and services streamlines procurement, simplifies vendor management, and reduces the complexity of inventory, repair, maintenance, and security.

We are so happy we picked ODS as our partner. Their SPO experience allowed us to understand the downstream effects of our decisions and corralled a lot of people to get on board.

The also brought their own configurations to SPO that allowed us to accelerate delivery times by 40% and cut processing costs across the board by 30%!

William D, Healthcare Procurement Manager

Frequently Asked Questions

Based on an annual budget of $100M, estimated saving will range between $240K and $520K per year – and should ramp up over time. 

Savings will be dependent on your annual budget and your current situation.

ODS has built ROI estimators that can provide a more accurate estimate of your Return on Investment.  These calculations are based on real-world experience and industry norms. 

Break-even estimates for this phase is 2.5 to 5 months.   We can provide a more accurate estimate after we do your ROI assessment. 

The base price to implement this phase is usually between $95 and $120K.

This includes

  • Installation of the ServiceNow Sourcing and Procurement Operation (SPO) module
  • ODS Spend Under Management Enhancements
  • ODS Request Automation Enhancements
  • Loading primary data
  • Workshops to design and document groups/teams & roles, workflows/playbooks, shopping controls, checkouts, and approvals
  • Configuring rules; configuring workflow automation; training
  • User Acceptance Testing
  • Go-live support and hypercare. 

For this phase, we recommend the following integrations:

  • ERP Primary Data (one way): $10,000
  • Procurement System (bi-directional) $20,000
     – includes suppliers, products, pricing, requisitions, and purchase orders
  • Purchase Order generation and auto-email to supplier playbook: $4,000
    – in lieu of procurement system integration
  • Vendor advance ship notification (ASN): $5,000
    – for ship status and carrier tracking info

The ODS Enhancements for Spend Under Management and Request Automation Enhancements are included in the Base Price of this phase (as outlined in question #1)

The implementation process usually takes between 3 to 4 months. The duration depends on the complexity of your environment, the speed at which decisions are made, and the efficiency of information provision.

Our SPO implementations are designed to deliver  results almost immediately. We’ll work closely with you to set aggressive timelines and milestones, ensuring you see tangible improvements as soon as possible.  While some benefits, such as improved visibility and reduced manual effort, can be seen almost immediately after implementation, others, like  operational efficiency, become more apparent within a few weeks to months. 

We offer ongoing support, including training, system updates, and optimization services to adapt to your evolving needs.