Outcome Driven Solutions

Supplier Operations

Enhance supplier collaboration and lower cost of goods with ServiceNow Source-to-Pay.

Supplier Operations plays a vital role in fostering strong relationships with suppliers to enhance collaboration and ensure compliance. This encompasses the onboarding of new suppliers, regular performance monitoring, and comprehensive assessments, all designed to support organizational standards and contribute to strategic objectives.

Supplier Lifecycle Operations (SLO) can significantly enhance your organization’s efficiency and effectiveness in managing supplier relationships. By automating and streamlining the onboarding of new suppliers, monitoring performance metrics, and maintaining compliance, your organization can reduce administrative burdens and minimize the risk of errors. ServiceNow SLO can help you improve supplier collaboration and quality control and make more informed decisions. Also, having a centralized supplier portal facilitates seamless communication and document exchange, further strengthening supplier partnerships.
Supplier Lifecycle Operations enhance supply chain resilience, reduce costs, and provide a competitive edge.

ServiceNow streamlines Supplier Lifecycle Operations (SLO) by automating workflows, providing a unified platform for collaboration, and offering real-time insights into supplier performance and compliance. This integration enhances productivity, reduces manual errors, and elevates visibility across the supplier management lifecycle.
We recommend ServiceNow for Supplier Lifecycle Operations because it’s a ‘Platform First’ solution. While there are dedicated solutions that may have another feature or two, those features are overshadowed when integrated into a comprehensive strategy. The benefits of using ServiceNow SLO for connectivity, visibility, and productivity allow us to track KPIs and deliver a more substantial ROI than other solutions.

With over 20 years of experience in procurement, logistics, and supply chain management, ODS is uniquely positioned to help organizations maximize their investment in ServiceNow Supplier Operations. Our wisdom and experience enable us to design and deliver solutions that align seamlessly with your business objectives, ensuring that cost-optimization opportunities are identified and fully leveraged.

Some added outcomes delivered ODS:

Supply base savings up to 10%
Supply Base Optimization

ODS can help you prioritize high-performing suppliers and phase out underperformers by leveraging integrated performance insights. You’ll be able to identify opportunities for supplier consolidation, streamlining your supply chain, and reducing procurement costs while boosting operational efficiency.

Reduce tail spend
by 25-40%
Tail Spend Optimization

ODS specializes in identifying and consolidating low-value, high-volume purchases that are often dispersed across non-strategic suppliers. By implementing intelligent controls and customized workflows, we reduce unmanaged spend, enabling your organization to secure better terms with fewer, more strategic partners.

Lower costs by 7% through joint initiatives.
Collaborative Cost Reduction

We enable joint cost-saving initiatives with your suppliers that foster shared efficiencies. Using value-driven analytics and streamlined communication, ODS facilitates collaborative process improvements and cost-reduction initiatives that deliver measurable financial benefits for both your organization and your suppliers.

Contract terms savings of 3-5%
Contract Terms Optimization

ODS analyzes supplier contracts to uncover the best pricing, terms, and conditions across agreements. By employing a market basket approach, we empower you to negotiate even more competitive vendor pricing, unlock additional savings, and strengthen long-term supplier partnerships to drive sustained value.

"ServiceNow Supplier Lifecycle Operations solution was a game-changer.

Our partner: ODS, helped us cut supplier onboarding time by 50%, and we’ve built much stronger partnerships thanks to the Supplier Collaboration Portal."

Prasad K, Director of Sourcing

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TESTIMONIALS

What Clients Say About Us

  • 200% Return on Investment
Disconnected visibility prevented us from taking advantage of volume purchase opportunities. Our team was also wasting 20% of their time on unfunded requests. On top of that, we were paying maintenance on expired infrastructure. We identified savings in the first 12 months that provided us with over 200% Return on Investment!
  • Reduced Efforts by 80%
We no longer blindly overspend our budgets because we have current information at our fingertips; we know what was approved, what has been committed, and our actual spend. After having the solution in place, our tracking efforts have been reduced by over 80%. In total, we've recovered the equivalent of 3 FTEs.
  • Doubled Team Productivity
We have a self-service portal so our consumers can view current status on-demand and make requests with real-time updates.
The level of trust between IT and the rest of the University increased overnight. Doubling the productivity of our teams while making our consumers happier made this a no-brainer.

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