Elevate Efficiency, Resilience, and Valuewith ServiceNow Source-to-Pay
With over 2 decades optimizing procurement, sourcing, and supplier operations, our ServiceNow Source-to-Pay experts can help streamline your procurement processes, optimize spend, improve productivity, and lower risks.
Do Any of These Problems Sound Familiar?
Fragmented Procurement Processes That Cause Operational Inefficiencies and Uncontrolled Spend
- Fragmented processes reduce visibility into unmanaged purchases.
- Manual workflows delay service delivery and slow down procurement cycles.
- Complex procurement environments encourage workarounds and non-compliance.
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Lack of Strategic Sourcing That Hinders Category Management, Contract Optimization, and Cost Savings
- Limited visibility thwarts comprehensive strategic sourcing strategies.
- Spend consolidation challenges limit negotiation position with suppliers.
- Inconsistent and uncoordinated purchases caused by uncurated catalogs.
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Disconnected Asset Management Ties Up Capital and Inflates Operational Costs
- ‘Old school’ inventory management ties up capital and reduces financial flexibility.
- Ineffective asset tracking leads to good assets going unused while new equipment is purchased.
- New items are expedited because stockrooms weren’t checked or aren’t visible across locations.
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Inefficient Supplier Collaboration Creates Operational Friction and Missed Savings Opportunities
- Sub-par supplier relationship management results in missed opportunities.
- Delays in onboarding suppliers are impacting project schedules.
- Supplier and employee manual interactions that could be handled with self-service.
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Gaps in Supplier Risk Management Can Lead to Compliance Violations and Supply Chain Disruptions
- Unmanaged risk can expose confidential company information
- Inadequate risk monitoring can create supply chain disruptions.
- Onboarding unvetted suppliers can lead to quality issues and workarounds.
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What if you already had the platform to address ALL of this -
you just needed the right partner to support your efforts?
Case Study:
Global Manufacturing Company Saves $2.5 Million Annually with Source-to-Pay
The Challenge
A global manufacturer struggled with inefficiencies caused by manual procurement processes, which slowed down approvals, created errors, and weakened supplier relationships. They had no real-time visibility into their procurement and financial operations. This made it difficult to track spending, manage suppliers, and control inventory holding costs. Without the ability to respond quickly, they were losing both time and money, creating a ripple effect across the business.
The Solution
Outcome Driven Solutions (ODS) stepped in to help the company implement ServiceNow’s Source-to-Pay along with several configuration that enhanced their outcomes. ODS worked closely with them to understand their unique needs, designing and implementing a solution that automated key processes such as demand management, supplier lifecycle operations, and invoice automation. Their Source-to-Pay solution gave the company full control over their procurement lifecycle, providing real-time visibility into every stage of the process. ODS also implemented inventory management features to help reduce shrinkage and holding costs, giving the company tighter control over their assets and stock.
The Results
By implementing ServiceNow Source-to-Pay with ODS’s expert guidance, they saw:
- $2.5M in Annual Savings: Automation helped reduce procurement costs by optimizing supplier management, contract negotiations, and invoice processing.
- 40% Faster Request Processing: Automated workflows streamlined the approval process, eliminating delays and reducing manual errors.
- End-to-End Visibility: With real-time insights into procurement activities, the company gained better control over spend, supplier performance, and inventory levels.
- Optimized Inventory Management: Improved tracking of inventory holding costs and shrinkage allowed the company to reduce waste and optimize stock levels.
Conclusion
Thanks to Outcome Driven Solutions and ServiceNow Source-to-Pay Operations Suite, this global manufacturing company turned their procurement challenges into opportunities for growth. The company now enjoys faster processes, lower costs, and improved supplier relationships. With $2.5 million in annual savings and optimized procurement operations, they are set for long-term success. ODS’s tailored approach and ongoing support ensured the smooth implementation of S2P Suite, empowering the company to focus on what they do best—driving their business forward.