Elevate Efficiency, Resilience, and Valuewith ServiceNow Source-to-Pay
At Outcome Driven Solutions (ODS), we understand the challenges organizations face with procurement and supply chain management; manual processes, hidden costs, and inefficiencies that can hinder your business's growth and profitability. With over 20 years of expertise, we are here to guide you through a transformative journey, leveraging ServiceNow Source-to-Pay capabilities to streamline operations, reduce costs, and enhance efficiencies.
Your Journey to Procurement Excellence
Our comprehensive Procurement Transformation framework encompasses five key phases – each designed to address specific challenges and deliver measurable outcomes:
Challenges:
- Manual errors causing delays and unnecessary costs
- Complex procurement steps slowing down productivity
- Lack of visibility into off-contract spending
Our Solution:
We automate and optimize procurement processes using ServiceNow’s Sourcing and Procurement Operations (SPO) to enhance operational efficiency, improve employee experiences, and consolidate visibility. ODS extends SPO with native configurations that provide guided shopping experiences, “touchless” procurement processes, governance visibility, and faster, more efficient workflows.
Your Results:
- 40% faster delivery times
- 25% reduction in processing costs
- 60% decrease in maverick spend
Challenges:
- Overlooking volume discounts or rebates
- Time wasted on underperforming suppliers
- Inconsistent negotiation of favorable contract terms
Our Solution:
Utilizing ServiceNow’s SPO, we categorize goods and services using the UNSPSC framework, enabling thorough spend analysis and supplier management. By integrating ROI dashboards, we help you achieve long-term savings and enhance procurement efficiency.
Your Results:
- 5–20% cost reduction through improved sourcing
- 10–15% cost reduction via category alignment
- 5–10% cost reduction through contract optimization
Challenges:
- Balancing stock levels without overstocking or risking stockouts
- Dealing with obsolete inventory adding costs
- Demand misalignment forcing excess inventory
Our Solution:
We develop a cost-effective inventory system aligned with demand by implementing lean practices and smart reordering techniques. This approach minimizes carrying costs, reduces waste, and improves operational efficiencies.
Your Results:
- 10–15% reduction in carrying costs
- 5–20% improvement in asset utilization
- 5–15% reduction in maintenance costs
Challenges:
- Unreliable suppliers increasing risks and costs
- Time spent on small purchases that don’t drive savings
- Lack of consistent visibility into supplier performance
Our Solution:
We utilize ServiceNow as a system of engagement, allowing suppliers to manage their profiles, submit inquiries, and securely exchange documents. Automating onboarding processes and task management reduces administrative overhead and fosters stronger supplier relationships.
Your Results:
- 5–10% optimization of tail spend
- 5–15% cost reduction with streamlined bidding
- 10–15% savings through shared efficiencies
Challenges:
- Supply chain disruptions catching your team unprepared
- Difficulty obtaining real-time visibility into potential risks
- Reliance on reactive measures instead of solid contingency plans
Our Solution:
We provide real-time visibility and proactive risk management to swiftly identify potential disruptions and respond agilely to changing demands. This approach maintains a resilient, customer-focused supply chain that ensures continuity and secures your supplier network.
Your Results:
- Avoidance of up to $1 million annually in financial and operational losses through expanded supplier risk assessments
- Prevention of regulatory compliance violations, avoiding fines of up to $1 million and safeguarding the company’s reputation
What if you already had the platform to address ALL of this -
you just needed the right partner to support your efforts?
Case Study:
Global Manufacturing Company Saves $2.5 Million Annually with Source-to-Pay
The Challenge
A global manufacturer struggled with inefficiencies caused by manual procurement processes, which slowed down approvals, created errors, and weakened supplier relationships. They had no real-time visibility into their procurement and financial operations. This made it difficult to track spending, manage suppliers, and control inventory holding costs. Without the ability to respond quickly, they were losing both time and money, creating a ripple effect across the business.
The Solution
Outcome Driven Solutions (ODS) stepped in to help the company implement ServiceNow’s Source-to-Pay along with several configuration that enhanced their outcomes. ODS worked closely with them to understand their unique needs, designing and implementing a solution that automated key processes such as demand management, supplier lifecycle operations, and invoice automation. Their Source-to-Pay solution gave the company full control over their procurement lifecycle, providing real-time visibility into every stage of the process. ODS also implemented inventory management features to help reduce shrinkage and holding costs, giving the company tighter control over their assets and stock.
The Results
By implementing ServiceNow Source-to-Pay with ODS’s expert guidance, they saw:
- $2.5M in Annual Savings: Automation helped reduce procurement costs by optimizing supplier management, contract negotiations, and invoice processing.
- 40% Faster Request Processing: Automated workflows streamlined the approval process, eliminating delays and reducing manual errors.
- End-to-End Visibility: With real-time insights into procurement activities, the company gained better control over spend, supplier performance, and inventory levels.
- Optimized Inventory Management: Improved tracking of inventory holding costs and shrinkage allowed the company to reduce waste and optimize stock levels.
Conclusion
Thanks to Outcome Driven Solutions and ServiceNow Source-to-Pay Operations Suite, this global manufacturing company turned their procurement challenges into opportunities for growth. The company now enjoys faster processes, lower costs, and improved supplier relationships. With $2.5 million in annual savings and optimized procurement operations, they are set for long-term success. ODS’s tailored approach and ongoing support ensured the smooth implementation of S2P Suite, empowering the company to focus on what they do best—driving their business forward.