Outcome Driven Solutions

Unlock a New Level of Value
from ServiceNow

Lower your Operational Costs and
optimize your IT Spend by automating
your Finance & Supply-chain workflows

We can help you improve operational efficiency across
IT Budgets, Source-to-Pay, and IT Billing

Interested? Click here to schedule a call.

Is your team frustrated by any of these challenges: ​

IT investment inefficiencies

Are you still struggling with spreadsheets for your IT budgeting process? Are your budgets versus actuals weeks out of sync? Are you finding it challenging to predict where your budget will end up? Do you lack the insights that would prevent budget overruns? Are you frustrated by the inefficiencies that make it hard to meet organizational goals?

Missed Optimization Opportunities

Do you struggle with disconnected processes that affect IT spend – such as wasted labor, overlooked expenses, and underutilized services? Do you miss out on spend optimization opportunities because the effort is so tedious and frustrating? Do you avoid disruptions by expanding ordering cycles, bloat your inventory levels, ignore shrinkage, and/or accept increased product obsolescence – all of which contribute to hard dollar spend that wastes IT dollars?

Lack of accountability and control

Do you struggle to optimize IT expenditures due to a lack of accountability and transparency? Do departments overuse resources without understanding the financial impact, leading to inflated consumption and inefficiencies? Without proper cost tracking, is your strategic decision-making hindered, financial management complicated, and cost-saving opportunities obscured?

3 Ways We Help You Run IT Like a Business

1. IT Budgeting & Investment Planning

Streamlined and Automated IT Budgeting Processes

Let us help you automatically synchronize Finance and IT budgets daily, providing both teams with a unified, up-to-date perspective, to enhances collaboration and reduce discrepancies.

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Improved IT Budget and Resource Management

We help leadership stay updated with the latest IT financial insights, ensuring that budgets and resources are managed more effectively, aligning financial planning with organizational goals.

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Enhanced Analytical Capabilities and Insights

By integrating ServiceNow with other business systems, you'll realize broader analytical capabilities and deeper insights into IT spending, enabling better financial planning and management.

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2. Source-to-Pay and KPI Dashboards

Streamline Order Processing
KPI: 50%

Automating order processing with ServiceNow reduces manual effort, streamlines workflows, and ensures accuracy, leading to faster order fulfillment and improved customer satisfaction. This efficiency frees up your team to focus on more strategic tasks.

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Reduce Holding Costs
30%

Optimizing inventory management with ServiceNow minimizes holding costs by accurately forecasting demand and adjusting inventory levels. This reduces excess stock and frees up capital, enhancing your financial stability and operational flexibility.

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Boost Demand Accuracy
20%

Enhancing ServiceNow’s demand management provides real-time insights into market trends and customer needs, allowing for precise demand forecasting. This ensures you can meet customer demand without overproducing, leading to better resource allocation and reduced waste.

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Reduce Supplier Overhead
KPI: 35%

Optimize your supply base by providing detailed insights into supplier performance and relationships. This enables you to select the best suppliers, negotiate better contracts, and ensure a reliable supply chain, enhancing overall efficiency and reducing risks.

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Monitor Inventory Shrinkage
50%

Implementing shrinkage monitoring helps detect and reduce inventory losses due to theft, damage, or errors. This improves inventory accuracy and reduces costs associated with shrinkage, ultimately protecting your profits and enhancing operational efficiency.

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Optimize Category Management
15%

Optimizing category management allows you to strategically manage spending categories, ensuring consistent quality and cost control. This structured approach leads to better procurement decisions, enhanced supplier relationships, and significant cost savings.

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3) IT Billing & Chargeback

Transparent and Justifiable IT Spending

We leverage OOTB functionality to assign the cost of IT to the consumers of IT. This approach provides clear visibility into where IT funds are spent, enabling CFOs and CIOs to explain and justify IT expenditures to stakeholders. By making costs transparent, it enhances accountability and financial clarity, ensuring that every dollar spent on IT is accounted for and rationalized.

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Efficient and Error-Free IT Billing

We automate IT billing workflows with ServiceNow and eliminate the manual effort and errors typically associated with traditional billing processes. By streamlining billing, it ensures accurate and timely invoicing, reduces administrative overhead, and frees up resources to focus on more strategic tasks, leading to greater efficiency and reliability in financial operations.

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Flexible and Defensible Chargeback

We help teams maintain a comprehensive, connected IT financial lifecycle that enables accurate allocation of IT costs to departments or business units, supporting a variety of billing/chargeback requirements. This results in greater confidence in the financial management process making it more adaptable to the organization’s needs. As a result, IT leadership can defend current and future IT budgets.

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TESTIMONIALS

What Clients Say About Us

  • 200% Return on Investment
Disconnected visibility prevented us from taking advantage of volume purchase opportunities. Our team was also wasting 20% of their time on unfunded requests. On top of that, we were paying maintenance on expired infrastructure. We identified savings in the first 12 months that provided us with over 200% Return on Investment!
  • Reduced Efforts by 80%
We no longer blindly overspend our budgets because we have current information at our fingertips; we know what was approved, what has been committed, and our actual spend. After having the solution in place, our tracking efforts have been reduced by over 80%. In total, we've recovered the equivalent of 3 FTEs.
  • Doubled Team Productivity
We have a self-service portal so our consumers can view current status on-demand and make requests with real-time updates.
The level of trust between IT and the rest of the University increased overnight. Doubling the productivity of our teams while making our consumers happier made this a no-brainer.

OUR PROCESS

Our approach ensures you achieve optimal efficiency, cost savings, and strategic control.

Step 1: Meet with your Key Stakeholders
  • Understand your challenges and goals
  • Discuss your specific needs and objectives
  • Gain a clear understanding of how our solutions can address your pain points and drive your organization forward
Step 2: Define Your Desired Outcomes
  • Define and prioritize outcomes
  • Develop a strategy leveraging ServiceNow, tailored to your organization’s needs.
  • Deliver a strategic plan that aligns with your operational goals.
Step 3: Achieve Results
  • Enhanced Operational Performance
  • Co-pilot your efforts and provide guidance to ensure you exceed your targets
  • Transform your operations, resulting in increased efficiency, better decision-making, and substantial cost savings

Why Choose Us?

We understand the challenges of managing IT financial workflows. The complexities can be overwhelming, and the stakes are high. You need a partner who not only comprehends these difficulties but also cares about your success. At Outcome Driven Solutions, we are committed to working alongside you every step of the way, ensuring you have the support and guidance needed to navigate these challenges effectively.

With years of experience and a proven track record in ServiceNow implementations, Outcome Driven Solutions stands as a leader in the industry. Our team of seasoned consultants has successfully transformed the operations of numerous organizations, delivering measurable improvements in efficiency, visibility, and cost savings. Our expertise in ServiceNow solutions ensures that we provide you with strategies that are not only innovative but also tailored to your specific needs.

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FAQs

We understand that partnering with a new service provider can be daunting, and you may have concerns about the value and impact of our ServiceNow solutions. To address these concerns, we’ve compiled answers to the most common questions potential customers ask, such as how our solutions deliver tangible benefits, improve operational efficiency, and support strategic decision-making within your organization. Explore our FAQs to learn more about the outcomes you can expect when working with us.

We understand that any new implementation can be a concern, but our projects are designed to integrate seamlessly with your existing systems. Our experienced team ensures a smooth transition with minimal disruption to your daily operations. We use a structured implementation process that includes thorough planning, clear communication, and comprehensive training, so your team is fully prepared and any potential downtime is minimized.

Our ServiceNow solutions are designed to deliver rapid results. We’ll work closely with you to set realistic timelines and milestones, ensuring you see tangible improvements as soon as possible.  While some benefits, such as improved visibility and reduced manual effort, can be seen almost immediately after implementation, others, like cost savings and operational efficiency, become more apparent within a few weeks to months. 

Absolutely. ODS solutions are highly scalable and adaptable to your business needs. Whether you’re a small organization or a large enterprise, our solutions can grow with you. We design our systems to be flexible, allowing you to add new features and functionalities as your business expands, ensuring continuous support and optimization at every stage of your growth.

Data security is our top priority. We implement robust security measures, including encryption, access controls, and regular security audits, to ensure that your data is protected from unauthorized access and breaches. You can trust that your sensitive information is in safe hands.

One of the key advantages of the ServiceNow platform is how easily it can integrate with your existing IT infrastructure. We conduct a thorough assessment of your current systems and develop an integration plan that ensures compatibility and smooth operation. Our team of experts handles the technical complexities, allowing you to continue using your preferred tools and systems while benefiting from our enhanced functionalities.

We provide comprehensive training programs tailored to your team’s specific needs. Our training includes detailed user guides, hands-on workshops, and ongoing support to ensure that your team is fully equipped to utilize our solutions effectively. Our goal is to empower your employees with the knowledge and skills they need to maximize the benefits of our ServiceNow solutions.

We believe in transparency and honesty. Our pricing is straightforward, and we provide a detailed breakdown of costs upfront. There are no hidden fees, and we ensure you understand the full scope of your investment before proceeding. Our goal is to  fit your budget, business needs, and objectives.

Absolutely. ODS solutions are highly scalable and adaptable to your business needs. Whether you’re a small organization or a large enterprise, our solutions can grow with you. We design our systems to be flexible, allowing you to add new features and functionalities as your business expands, ensuring continuous support and optimization at every stage of your growth.

Our ServiceNow solutions streamline your processes by automating repetitive tasks, enhancing data visibility, and providing real-time analytics. This reduces manual effort, minimizes errors, and enables better decision-making. The result is increased productivity, faster turnaround times, and a more efficient operation overall, allowing your team to focus on strategic initiatives rather than routine administrative tasks.

 Before implementation, we conduct a thorough analysis of your specific challenges and objectives. Our team then designs a tailored solution to addresses your requirements and (over) communicate during the implementation to ensure we’re staying aligned with your business goals. We also provide regular stand up, status, and strategic alignment meetings on a scheduled that works best for your team.  Our goal is to ensure our solution continues to exceed your evolving requirements.

Outcome Driven Solutions FAQ
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