30 minutes • No prep required • Not a sales demo
Before you can enforce contract prices, you need to trust your invoice data.
Invoice Intake & 3-Way Match Automation centralizes invoice receipt, automates PO matching, and catches duplicates before payment.
AP stops manually logging invoices, searching for POs, and chasing down exception resolution via email. Instead, clean invoices (60-70% of volume) process touchless. Exceptions route automatically to the right resolver with full context.
Once you have clean invoice data flowing through structured workflows, AI takes over exception handling.
The system classifies exceptions by type and urgency, predicts root causes, routes to optimal resolvers, and governs complex charges like freight surcharges and fuel adjustments.
AP moves from resolving every exception manually to managing only the exceptions AI can’t handle. Routine variances (quantity adjustments, shipping charges, tax differences) resolve automatically.
Transaction truth enables contract enforcement. Contract Compliance Invoice Validation compares every invoice line item to negotiated contract terms—prices, escalation caps, surcharge formulas, SLA credits, rebate eligibility—and flags variances before payment.
Finance stops paying unauthorized price increases, incorrect surcharge calculations, and missed SLA credits because they had no visibility to contract terms. The system becomes the contract enforcement layer.
50-60% reduction in AP touches per invoice
Invoice cycle time drops from 12-18 days to 3-5 days
Exception resolution accelerates from 14 days to 2-3 days
2-5% of addressable spend recovered through duplicate prevention (Phase 1), charge governance (Phase 2), and contract enforcement (Phase 3).
Real-time visibility into invoice status, exception aging, compliance violations, and contract adherence. Finance knows what's being paid, why, and against what terms.
AP teams shift from high-volume transaction processing to strategic exception management and supplier relationship management.
Invoice data, PO data, contract data, and supplier data live in one platform, not scattered across AP automation tools, ERPs, and contract repositories.
ServiceNow's Document Intelligence, Now Assist, and Contract Intelligence capabilities are platform-native, not bolted-on integrations.
You build Phase 1 on the same platform that enables Phase 2 and Phase 3. No rip-and-replace when you're ready for AI or contract enforcement.
Faster deployment, lower integration cost, and a clear path from transaction automation to contract intelligence.
We’ll review your current invoice volume, cycle time, and touches-per-invoice to baseline where you are today. Then we’ll model the three-phase impact: touchless rate improvement, cycle time reduction, duplicate payment prevention, and contract value recovery. You’ll leave with a one-page estimate of what AI-Driven APO will deliver for your organization.
No. That’s the whole point of the staged approach. AI-enhanced validation delivers 4-6% recovery using policy-based controls—allowed charge types, supplier-specific caps, formula validations, historical price baselines. No contract parsing required.
We’ll work with your existing APO deployment, ERP integration, and approval workflows. Your AP team keeps what they already know. They just get dramatically better results—higher touchless rates, faster exception resolution, and a recovery pipeline they can actually measure.
Recovery starts the moment validation rules go live. Most organizations see their first prevented overcharges and flagged surcharge violations within the first week of production use.
That’s why evidence matters. Every flagged overcharge includes the validation rule that triggered it—contract clause reference (if applicable), policy table entry, formula calculation, or historical price baseline.
AI-driven validation operates with confidence thresholds and human-in-the-loop controls. Low-confidence extractions and edge-case scenarios route to AP fulfillers for review—exactly like exceptions do today.
The difference: instead of your team manually validating every fuel surcharge on every invoice, they only review the 5-10% that fall outside normal patterns or confidence thresholds. The other 90-95% are auto-validated and flow touchless.
Validation rules are also tunable. If a rule generates false positives (flagging valid charges), your AP team adjusts the threshold or adds an exception. If a rule misses overcharges, you tighten the tolerance. Over time, the system learns your spend patterns and accuracy improves.