Advanced Category &
Sourcing Strategies

Achieve more value and tangible ROI
from every sourcing decision.

Many organizations struggle with fragmented workflows and limited visibility which can lead to inefficiencies and missed savings. By streamlining sourcing practices and sharpening category management, you'll unlock new opportunities for cost savings and strategic depth to your procurement processes

Capture additional value by optimizing for volume discounts and rebates and limiting price escalations. With ServiceNow, you’ll gain insights to ensure that your sourcing decisions contribute to significant savings and favorable terms.

Drive intelligent sourcing strategies with analytics that reveal opportunities for consolidation and improved supplier performance. Access to real-time data ensures that every sourcing decision is informed by data and focused on adding value.

Empower your organization to unlock value across every spend category by transforming sourcing into a strategic advantage. Utilize analytics and insights to identify the best suppliers, negotiate effectively, and secure long-term savings.

Enhance contract terms through effective utilization and strategic negotiations. Securing favorable terms protects your organization from cost escalations and increases the value of each contract.

Enhance your supplier base with a streamlined and rigorous qualification process that aligns with your organization’s goals. Reliable screening helps secure quality suppliers who consistently deliver, providing security and trust.

Maximize the benefits of each category using advanced management strategies. By understanding the dynamics of each category, you can achieve more significant savings and ensure alignment with organizational priorities.

ServiceNow Sourcing and Procurement Operations (SPO) categorizes goods and services using the UNSPSC framework, allowing procurement teams to analyze spend, manage suppliers, and optimize procurement categories.

By integrating ROI dashboards, organizations will achieve long-term savings, improved supplier collaboration, and enhanced procurement efficiency.

"By implementing ServiceNow’s SPO (Sourcing & Procurement Operations) and adding Northcraft's BI dashboards, we saved $500,000 in just 6 months."

Kathy D, VP of Procurement

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Frequently Asked Questions

Assuming previous phases were implemented by ODS, this phase includes:

  • Installation of the ROI Performance Dashboard
  • Data and analytics connections to
    • Request Automation
    • Spend Under Management
    • Category Management
  • Configuring the ROI Performance Dashboard for these targets
  • ROI benefits estimation
  • User Acceptance Testing
  • Training, go-live, and hypercare.

To unlock the most value, we ALWAYS recommend integrating with Northcraft Analytics’ ROI Performance Dashboard.

The only integration we recommend in this phase is into the Northcraft Analytics ROI dashboard – which does have annual subscription fee. (contact us for more details)

The implementation process usually takes between 3 to 6 months. The duration depends on the complexity of your environment, the speed at which decisions are made, and the efficiency of information provision.

With the implementation of the BI Dashboards, the benefits will be almost immediate.  Some customers were able to hit breakeven on day 1. 

Contact us if you’d like to learn how. 

We offer ongoing support, including training, system updates, and optimization services to adapt to your evolving needs.