Procurement Operations Management

Streamline request to delivery processes,
lower costs, and reduce maverick spend

Outcome Driven Solutions (ODS) leverages ServiceNow to deliver a seamless procurement experience. From automating request processes to achieving greater spend governance, our solutions empower your team to optimize every step of the procurement lifecycle.

Core ServiceNow Procurement Operations Capabilities

Some added benefits from working with ODS:

Preferred Items Catalog

Implementing a Preferred Items Catalog involves creating a curated list of pre-approved products and services that align with organizational standards and procurement policies. This strategy streamlines the purchasing process by guiding employees toward standardized options, thereby simplifying support, repair, and replacement activities. By consolidating purchases with select suppliers, organizations can negotiate better pricing and contract terms, leading to significant cost reductions and enhanced operational efficiency.

Touchless Request-to-Delivery

Transform your request-to-delivery process into a seamless experience through automated workflows, which minimizes the need for manual intervention and speeds up delivery times. By enhancing transparency, your employees can easily track their requests and orders through user-friendly self-service portals and mobile devices, fostering a sense of trust and reliability in the process. Implementing standardization for products and services simplifies vendor management and alleviates common inventory issues, leading to streamlined operations. With instant access to crucial information at their fingertips, your organization has command of the process, driving your teams toward improved efficiencies and effectiveness in its operations.

Spend Under Management

Spend Under Management refers to the proportion of an organization’s total expenditure that is actively overseen by the procurement function in accordance with company principles. ODS extends ServiceNow capabilities to ensure procurement policy compliance, enhance spending patterns visibility, and strengthen supplier relationships. By increasing SUM, organizations can mitigate unauthorized or ‘maverick’ spending, leading to better pricing, more favorable contract terms, and overall cost savings.

Enhanced Spend Visibility

ODS provides advanced analytics that deliver comprehensive insights into spending patterns, enabling organizations to gain insights into spending behaviors and trends. Utilizing advanced analytics tools, this practice enables procurement teams to identify cost-saving opportunities, enforce compliance with procurement policies, and make informed, data-driven decisions. Improved spend visibility is crucial for effective spend management and achieving financial objectives.
We are so happy we picked ODS as our partner. Their Procurement and Sourcing experience allowed us to understand the downstream effects of our decisions and corralled a lot of people to get on board.

They also brought their own SPO configurations that allowed us to accelerate delivery times by 40% and cut processing costs across the board by 30%!

William D, Healthcare Procurement Manager