Outcome Driven Solutions

Procurement Operations
& Governance Visibility

Streamline Procurement Workflows for
Stronger Governance and Cost Savings

Are high carrying costs impacting your cash flow and operational efficiency?

  • Are your critical items readily available when and where they are needed?
  • Do underutilized assets create inefficiencies and unnecessary expenses?
Reduce Processing Costs by
 25%
Accelerate Delivery Times by
 40%
Reduce Maverick Spend
by
 60%
Want to know more?
Click here to schedule a demo
Outcome Driven Solutions (ODS) leverages ServiceNow Sourcing & Procurement Operations (SPO) to deliver a seamless procurement experience.
From automating request processes to achieving greater spend governance, our solutions empower your team to optimize every step of the procurement lifecycle.

Here are some of the added benefits from working with ODS:

Provide your employees with a request process that is as intuitive as their favorite online store—both user-friendly and efficient. With seamless navigation and intelligent suggestions, employees can quickly find what they need.

Insights into frequently ordered items by their peers make the process more engaging. Automated workflows speed up fulfillment and ensure that every step operates smoothly. Virtual agents play a key role in guiding users to preferred options, helping them stay within budget and avoid unnecessary expenses.

Users will appreciate having order tracking available through self-service portals, giving them real-time visibility into their order status. By streamlining these processes, we also reduce the administrative burden on procurement teams, leading to a more efficient operation for your organization.

Transform your request-to-delivery process into a seamless experience through automated workflows, which minimizes the need for manual intervention and speeds up delivery times.

By enhancing transparency, your employees can easily track their requests and orders through user-friendly self-service portals and mobile devices, fostering a sense of trust and reliability in the process. Implementing standardization for products and services simplifies vendor management and alleviates common inventory issues, leading to streamlined operations.

With instant access to crucial information at their fingertips, your organization has command of the process, driving your teams toward improved efficiencies and effectiveness in its operations.

Avoid surprises with complete transparency in your procurement request-to-delivery processes that include real-time updates on shipping and delivery. With greater visibility, everything will naturally become more consistent and efficient. You’ll also have precise visibility across all procurement channels, helping you see where every dollar goes and pinpoint any maverick spending. Our advanced analytics give you valuable insights, allowing you to make smarter, data-driven decisions and find ways to save throughout the procurement process.

Establish a clear governance framework to manage spending more effectively and cut down on unapproved purchases by as much as 60%. Virtual agents and automated processes guide employees toward preferred suppliers and compliant buying practices. This framework helps keep costs in check, reduces financial risks, and strengthens vendor negotiations. By bringing all those loose purchases under one roof, you can better control expenses and keep everything organized.

Enhance your procurement team’s productivity with easy-to-follow playbooks that standardize workflows and boost efficiency while ensuring compliance. Team members can effortlessly navigate through tasks and stages with visual process flows. Automated task sequencing reduces manual work and the chance of errors. Real-time progress tracking helps address any issues promptly. Integrated decision trees streamline informed decision-making and ensure alignment with procurement policies. Facilitate smooth collaboration across departments to keep everyone informed throughout the procurement process.

We are so happy we picked ODS as our partner. Their Procurement and Sourcing experience allowed us to understand the downstream effects of our decisions and corralled a lot of people to get on board.

They also brought their own SPO configurations that allowed us to accelerate delivery times by 40% and cut processing costs across the board by 30%!

William D, Healthcare Procurement Manager

Would you like to see it in action?

Click Here to schedule a demonstration

Frequently Asked Questions

Based on an annual budget of $100M, estimated saving will range between $240K and $520K per year – and should ramp up over time.

Savings will be dependent on your annual budget and your current situation.

ODS has built ROI estimators that can provide a more accurate estimate of your Return on Investment. These calculations are based on real-world experience and industry norms.

Break-even estimates for this phase is 2.5 to 5 months. We can provide a more accurate estimate after we do your ROI assessment.

This phase includes

  • Installation of the ServiceNow Sourcing and Procurement Operation (SPO) module
  • ODS Spend Under Management Enhancements
  • ODS Request Automation Enhancements
  • Loading primary data
  • Workshops to design and document groups/teams & roles, workflows/playbooks, shopping controls, checkouts, and approvals
  • Configuring rules; configuring workflow automation; training
  • User Acceptance Testing
  • Go-live support and hypercare.

For this phase, we recommend the following integrations:

  • ERP Primary Data (one way)
  • Procurement System (bi-directional)
    – includes suppliers, products, pricing, requisitions, and purchase orders
  • Purchase Order generation and auto-email to supplier playbook
    – in lieu of procurement system integration
  • Vendor advance ship notification (ASN)
    – for ship status and carrier tracking info

The ODS Enhancements for Spend Under Management and Request Automation Enhancements are included in this phase (as outlined in question #1)

The implementation process usually takes between 3 to 4 months. The duration depends on the complexity of your environment, the speed at which decisions are made, and the efficiency of information provision.

Our SPO implementations are designed to deliver results almost immediately. We’ll work closely with you to set aggressive timelines and milestones, ensuring you see tangible improvements as soon as possible. While some benefits, such as improved visibility and reduced manual effort, can be seen almost immediately after implementation, others, like operational efficiency, become more apparent within a few weeks to months.

We offer ongoing support, including training, system updates, and optimization services to adapt to your evolving needs.

Develop a cost-effective inventory system that aligns with demand by utilizing lean practices to minimize carrying costs and reduce waste. Implement smart reordering techniques to prevent stockouts and enhance shrinkage control. Improve operational efficiencies and achieving cost savings.

TESTIMONIALS

What Clients Say About Us

  • 200% Return on Investment
Disconnected visibility prevented us from taking advantage of volume purchase opportunities. Our team was also wasting 20% of their time on unfunded requests. On top of that, we were paying maintenance on retired infrastructure. We identified savings in the first 12 months that provided us with over 200% Return on Investment!
  • Reduced Efforts by 80%
We no longer blindly overspend our budgets because we have current information at our fingertips; we know what was approved, what has been committed, and our actual spend. After having the solution in place, our tracking efforts have been reduced by over 80%. In total, we've recovered the equivalent of 3 FTEs.
  • Doubled Team Productivity
We have a self-service portal so our consumers can view current status on-demand and make requests with real-time updates.
The level of trust between IT and the rest of the University increased overnight. Doubling the productivity of our teams while making our consumers happier made this a no-brainer.

How can we help?

Outcome Driven Solutions (ODS) is your trusted guide to unlocking tangible value from ServiceNow Source-to-Pay.

Our tailored strategies and enhancements ensure that each phase of your Source-to-Pay journey delivers measurable results.

Please use the form to the right to let us know how we can help.