Supply Chain Operations

Use ServiceNow for resilient and cost-efficient supply chains through AI-driven demand forecasting, dynamic inventory optimization, and real-time insights.

Supply Chain outcomes delivered ODS:

  • Improve coordination and forecasting
  • Reduce service-related costs
  • Gain insights into potential disruptions

Improve On-Time Delivery Rates

Using AI-driven route optimization and real-time logistics tracking, ODS synchronizes each step of your supply chain—from order processing to final delivery—ensuring your goods arrive on schedule.

  • Free Up Working Capital
  • Reduced Waste & Obsolescence
  • Lower operational overhead

Reduce Inventory Carrying Costs

By combining predictive demand forecasting with dynamic safety-stock calculations, ODS automatically adjusts reorder points to reduce unnecessary stock while preventing shortages.

  • Lower Freight Surcharges
  • Increase Planning Accuracy
  • Spend less time firefighting

Minimize Rush Order Expenses

ODS deploys proactive demand planning and integrated inventory checks to mitigate the need for urgent shipments. Our workflows detect potential shortfalls early, letting you adjust orders before they become emergencies.

  • Faster Capital Recovery
  • Less Obsolescence
  • Better Alignment with Demand

By analyzing historical trends, real-time sales data, and market signals, ODS continuously fine-tunes inventory replenishment strategies to keep stock moving quickly and reduce idle inventory.

  • Stronger Negotiating Power
  • Enhanced Supplier Relationships
  • Lower Dependency Risk

ODS helps you rebalance your supplier portfolio—reducing overreliance on a few vendors while leveraging volume discounts and better service levels from strategic partners. Through AI-enabled analytics, we identify where to consolidate or diversify suppliers for maximum benefit.

We found 20% in hidden savings

ODS delivered immediate clarity into our spending habits using ServiceNow's advanced analytics. We quickly uncovered significant savings opportunities previously hidden in our procurement data. These savings directly impacted our profitability.

Prasad K, Chief Procurement Officer