Supplier Onboarding Made Easy with Agentic AI

Effective supplier onboarding is pivotal for organizations seeking to optimize their supply chains and maintain a competitive advantage. Companies can enhance their onboarding processes by addressing common challenges and implementing best practices. Leveraging advanced solutions like ServiceNow’s AI-driven Supplier Lifecycle Operations further streamlines these processes, ensuring rapid, accurate, and value-adding supplier integration.​

Maverick Spend: What It Is And How To Control It

Maverick Spend

Maverick spend arises when employees bypass standard procurement channels, often due to two key issues:

Complex Processes: Employees find traditional systems cumbersome and time-consuming for simple orders.

Urgency: Employees make out-of-process purchases to meet immediate needs.

10 Steps to Lower Product Acquisition Costs with ServiceNow

Source-to-Pay Savings

A common observation throughout my 25 years of supply chain management and consulting, is that even large procurement organizations dedicate considerable time to purchasing low-value items. This is the exact opposite of what is wanted. Your valuable time should be spent on high value tasks.

So how do you reclaim time to work on high value tasks and get support and recognition for that effort? Three steps you can follow are:

I. Identify the low-value low-complexity products/services your plan to target.
II. Optimize the entire process from request through payment. Eliminate as many steps as possible and automate the rest. ODS calls the fully optimized process Touchless Ordering™.
III. Measure the savings and receive credit for your work.