Supplier Onboarding Made Easy with Agentic AI

Effective supplier onboarding is pivotal for organizations seeking to optimize their supply chains and maintain a competitive advantage. Companies can enhance their onboarding processes by addressing common challenges and implementing best practices. Leveraging advanced solutions like ServiceNow’s AI-driven Supplier Lifecycle Operations further streamlines these processes, ensuring rapid, accurate, and value-adding supplier integration.
ServiceNow Acquires Logik.ai: The New Benefits For Source-to-Pay Customers

Several people have asked ODS for our opinion on the recent announcement: ServiceNow Acquires Logik.ai and whether it creates overlapping functionalities with or enhances existing Source-to-Pay (S2P) capabilities.
Reduce Tail Spend Overhead with ServiceNow AI: Drive New Efficiencies

Did you know that unmanaged tail spend can account for up to 20% of a company’s total procurement expenditures, yet involve 80% of the suppliers and transactions? This reverse distribution leads to high administrative costs relative to the value of the purchases.
Optimize Bid Workflows with ServiceNow AI for Better Supplier Decisions

Traditional RFx processes are slow and error-prone—but they don’t have to be. Discover how ServiceNow’s AI-optimized workflows help procurement teams accelerate RFx processes, reduce admin work, and make faster, smarter sourcing decisions.
Uncover New Supplier Negotiation Strategies with ServiceNow AI

Let AI support your supplier negotiation strategies with real-time supplier insights, market benchmarks, and risk indicators. Build stronger positions and drive better commercial outcomes.
Uncover Better Supplier Discounts with ServiceNow AI

Are you leaving negotiated savings on the table?
Missed rebates, unused volume discounts, and forgotten supplier incentives are common, especially when contract terms are buried in PDFs or scattered across emails. These missed opportunities are more than an annoyance—they represent real dollars lost.
Discover New Cost Savings In Category Management with ServiceNow AI

For procurement leaders, cost optimization is a top priority, yet many organizations still rely on traditional category management approaches that are reactive, inefficient, and fragmented.
How ServiceNow Elevates Supply Base Operations And Unlocks Better Profitability

Supply Base Operations (SBO) is a strategic approach to refining supplier relationships to boost efficiency, reduce costs, and enhance overall performance. For organizations leveraging the ServiceNow Source-to-Pay suite, SBO represents a powerful enhancement that unlocks significant value.
Category Management Made Simple with ServiceNow Source-to-Pay

Transform the way you handle Category Management with ServiceNow Source-to-Pay. Discover actionable insights and innovative solutions to make your procurement strategy a competitive advantage.
Better Asset Management with Preferred Items and Source-to-Pay

Better asset management is essential for operational excellence and cost-effectiveness, starting with employee requests and tracking them across their lifecycle
Streamlining IT Operations: Proven Best Practices for Hardware Refresh Cycles

In today’s fast-paced IT environment, effectively managing hardware refresh cycles is crucial for optimizing operational performance.
10 Steps to Lower Product Acquisition Costs with ServiceNow

A common observation throughout my 25 years of supply chain management and consulting, is that even large procurement organizations dedicate considerable time to purchasing low-value items. This is the exact opposite of what is wanted. Your valuable time should be spent on high value tasks.
So how do you reclaim time to work on high value tasks and get support and recognition for that effort? Three steps you can follow are:
I. Identify the low-value low-complexity products/services your plan to target.
II. Optimize the entire process from request through payment. Eliminate as many steps as possible and automate the rest. ODS calls the fully optimized process Touchless Ordering™.
III. Measure the savings and receive credit for your work.