Your AP manager just spent 20 minutes tracking down an invoice. The supplier emailed it three weeks ago—to procurement. Procurement forwarded it to the project
Your AP team caught dozens of duplicate invoices last month. Good work. How many pricing errors did they miss? How many quantity variances slipped through?
Operating on 2-3% margins, a Southwest healthcare provider couldn’t afford invoice errors, contract price drift, or unclaimed rebates. By sequencing AP autom…
Spend leakage drains 8–9% of negotiated savings through price drift, missed rebates, and invoicing errors. This article explains why it occurs—and how modern…
Digital procurement is about orchestrating the flow of work, data, and decisions across departments. But what happens before and after those transactions?
Discover strategies to prevent price creep in procurement, the stealth budget killer draining up to 1 % of AP every year.
Organizations often focus on securing favorable contract terms with suppliers. However, without effective systems to track and enforce these agreements, sign…
Tariff volatility hits more than just costs—it disrupts suppliers, contracts, and margins.
This article is the second in a three-part series exploring how co…
ServiceNow Source-to-Pay, enhanced by ODS, uses AI-driven automation to eliminate manual chaos and accelerate tariff response times when changes impact your …
In today’s volatile business landscape, supplier risk isn’t just a procurement issue—it’s a strategic concern that affects the entire enterprise. Disruptions…
Organizations across industries increasingly recognize the value of strict contract compliance in procurement. Ensuring suppliers adhere to agreed terms for …
Effective supplier onboarding is pivotal for organizations seeking to optimize their supply chains and maintain a competitive advantage. Companies can enhanc…
Several people have asked ODS for our opinion on the recent announcement: ServiceNow Acquires Logik.ai and whether it creates overlapping functionalities wit…
Did you know that unmanaged tail spend can account for up to 20% of a company’s total procurement expenditures, yet involve 80% of the suppliers and transact…
Traditional RFx processes are slow and error-prone—but they don’t have to be. Discover how ServiceNow’s AI-optimized workflows help procurement teams acceler…
Let AI support your supplier negotiation strategies with real-time supplier insights, market benchmarks, and risk indicators. Build stronger positions and dr…
Are you leaving negotiated savings on the table?
Missed rebates, unused volume discounts, and forgotten supplier incentives are common, especially when cont…
For procurement leaders, cost optimization is a top priority, yet many organizations still rely on traditional category management approaches that are reacti…
This article discusses some of the challenges teams face around supplier compliance and how ServiceNow can automate and optimize supplier compliance management
Centralizing contract terms can facilitate smoother operations and better profitability by reducing variances, monitoring for price increases, and optimizing…
Supply Base Operations (SBO) is a strategic approach to refining supplier relationships to boost efficiency, reduce costs, and enhance overall performance. F…
Managing inventory is a delicate balancing act. Too little inventory can disrupt operations and lead to stockouts, while excess stock ties up capital, increa…
In today’s fast-paced business environment, efficiency isn’t just a luxury—it’s a necessity. ServiceNow is a great way to streamline request to delivery to …
Transform the way you handle Category Management with ServiceNow Source-to-Pay. Discover actionable insights and innovative solutions to make your procuremen…
Better asset management is essential for operational excellence and cost-effectiveness, starting with employee requests and tracking them across their lifecycle
Effective cost management is crucial for every successful business. It ensures resources are utilized wisely, budgets are adhered to, and financial goals are…
In today’s fast-paced IT environment, effectively managing hardware refresh cycles is crucial for optimizing operational performance.